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ISO/IEC 27001:2013
BSI Group – Information Security Management System Blue Star DIRECT, as a strategic imperative, has embraced the requirement to move to and achieve ISO/IEC 27001:2013 accreditation: To demonstrate that we comply with industry best practice; To respond to our Client requirements in relation to the security of their data; To comply with legal and legislative […]
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ISO 9001:2015
BSI Group – Quality Management System ISO 9001:2015 Blue Star DIRECT operates a management system that complies with the requirements of: AS/NZS ISO 9001:2015. The scope of certification is: Provision of mail processing and distribution services Imaging and response services Electronic publishing services Software design, development and support Document and form design Laser printing and […]
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ISO 14001:2004
ENVIRONMENTAL EXCELLENCE ISO 14001:2004 Awarded to Blue Star DIRECT for ethical and environmental practices throughout Australia.
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Workplace Gender Equality Act 2012
WORKPLACE GENDER EQUALITY Blue Star DIRECT is compliant with the Workplace Gender Equality Act 2012 (Act).
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Environment and Quality
Our approach to environmental management utilises the three R’s. Reduce, Re-use and Recycle. This means that wherever possible, we seek to actively minimise our impact on the environment. This can be as simple as recycling programs across all of our sites, through to assisting our customers with re-engineering their products to reduce their environmental impact. […]
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ADMA Data Pass
ADMA DATA PASS At Blue Star DIRECT it’s no secret that we pride ourselves as industry experts when it comes to maintaining the integrity, security, sovereignty and privacy of customer data, so when the opportunity to add to our long list of information security accreditation’s came about, we jumped at the opportunity to be ADMA Data Pass Certified. In fact, our entire workforce […]
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Working with Blue Star DIRECT, I feel confident that the sensitive data we deal with is in safe hands. The team are proactive and consultative, readily available and regularly go ‘above and beyond’. They take an active interest in our Direct Marketing outcomes and work hard to ensure our continued growth while implementing cost-savings.
I would just like to pass on our gratitude to Blue Star DIRECT VIC and NSW for the achievement of getting our carbon dm campaign out the door on time with minimal issues.
In consultation with Blue Star DIRECT, our newsletter was revolutionalised into a highly personalised, targeted eNewsletter with an equally personalised print alternative (to fulfil bounce backs and for customers who express a preference to receive a printed newsletter).
We would recommend Blue Star DIRECT to businesses looking to work with a team of dedicated professionals who understand what your needs are and how to translate that understanding into the deliverables you desire. Blue Star DIRECT offer a consultative relationship over a vendor-customer based model and provide expertise in alternative solutions that you may not have thought of (you don’t know what you don’t know).
During a high profile crisis response project involving a global brand, the logistical challenges of communicating with customers became apparent during a fast-paced, uncertain environment and legally sensitive corporate crisis. We engaged Blue Star DIRECT to assist in a rapid response campaign that involved printing, collating and sending high-quality communications and fragile packages to customers. Their professionalism in managing this difficult project was second-to-none.
We have worked with Blue Star DIRECT for many years across a wide range of mailings; from stylised campaign DMs to BAU communications. What really makes them stand out is the level of service they provide and their advanced knowledge of data. The people genuinely care about their clients and the quality of work, and they’re always responsive and highly professional. Our data is complex; requiring sophisticated programming and Blue Star DIRECT have been consistent in providing clear and accurate DM communications for our donors/customers.
I have always found Blue Star DIRECT staff helpful and very efficient. Having several thousand files on site with Blue Star DIRECT means that in emergency situations it necessitates a request for file to be scanned urgently. They respond quickly and regularly exceed my expectations. Similarly whenever we query any scanned documents they are very responsive to investigate and provide us answers and or solutions. I can recommend their services and would be more than happy to talk to any prospective clients.
The Examinations team had a very positive experience working with Blue Star DIRECT. The customer service provided and knowledge of printing was of a very high standard. I personally enjoyed working with the Blue Star DIRECT team. I would recommend Blue Star DIRECT to other universities if they were to approach you for examination printing.
Blue Star Direct is your only logical choice to handle these crucial tasks
With over three decades of experience behind us, our history of excellence makes Blue Star DIRECT the obvious choice. Across our Sydney, Melbourne and Brisbane locations, our 250 staff work tirelessly to bring you the results you’ll love. And we’ve been in the game for 34 years, so we know what businesses want, and what your customers will respond to.
