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For over 35 years, Blue Star DIRECT has been providing superior cross-channel solutions to Australia’s biggest brands.
Blue Star DIRECT deliver optimised and intuitive customer communications via a customer’s channel of choice. We leverage the latest technologies to ensure communication processes are as streamlined and transparent as possible. Whether you want to communicate with your customers via full colour print, email, SMS, mobile, video or social media, Blue Star DIRECT can help you solve communications problems and challenges including:
- Cross-Channel Communications – communicate via your customer’s channel of choice
- Security – maintain your data’s integrity, security and privacy
- Corporate Data Cleansing – remove redundant and duplicated records occupying your CRM
- Consolidation – fuse your data to a single source, removing connecting disparate systems
- Transition – transition from print to digital, (and back again!) saving you revenue
- Personalisation – get closer to your customers by hyper-personalising their communications.
AUSTRALIAN ACHIEVER AWARDS
Highly Recommended - Excellence in Customer Relations. The Australian Achiever Awards measure and reward the success of customer service delivery. We’re proud to achieve this recognition across all three of our sites in NSW, VIC & QLD.
NCSI CERTIFIED QUALITY MANAGEMENT SYSTEM
Blue Star DIRECT operates a management system that complies with the requirements of AS/NZS ISO 9001:2008 for services including mail processing and distribution, imaging and response, electronic publishing software design and laser printing.
BULK MAIL PARTNER
Blue Star DIRECT has been a member of the Australia Post Bulk Mail Partner scheme since 2004. The scheme recognises the successful implementation and commitment to the use of quality processes and tools in the production and lodgement of bulk mail.
Blue Star Direct is your only logical choice to handle these crucial tasks
With over three decades of experience behind us, our history of excellence makes Blue Star DIRECT the obvious choice. Across our Sydney, Melbourne and Brisbane locations, our 250 staff work tirelessly to bring you the results you’ll love. And we’ve been in the game for 34 years, so we know what businesses want, and what your customers will respond to.
